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Writer's pictureSteve Conley

When Surveys Say One Thing, and Investment Companies Say the Opposite


It’s truly astonishing, isn’t it? Investment companies conduct surveys, the numbers scream one thing, and yet these companies somehow manage to claim the exact opposite. It’s almost as if they’re reading a different report entirely—or perhaps they’re just very creative with their interpretations.


Take, for example, the recent study from Hargreaves Lansdown, a name that’s practically synonymous with retirement planning advice (whether you want it or not). They surveyed 500 retired folks back in May, and the results were quite clear. An overwhelming 61% of respondents—yes, that's the majority—reported having no regrets about their retirement planning. None. Zilch. They’re perfectly happy with how things turned out, thank you very much.


Yet, somehow, the narrative spun from these findings was all about how regretful retirees are. “Many have retirement regrets,” they tell us. The headline is practically dripping with concern. Apparently, 1 in 6 retired people regret not planning early enough. Let’s do some quick math: 1 in 6 is about 15%. Now, I’m no statistician, but that leaves a whopping 85% who either have no regrets or aren’t losing sleep over starting a bit late. But why let a little thing like the majority stop a good scare story?


The key regrets, according to the study, are rather modest, all things considered. 15% regret not putting together a plan early enough, 10% wish they had boosted their contributions sooner, and 3%—just 3%—wish they had kept a closer eye on their investments. And, let’s not forget the 3% who didn’t fully understand their retirement options. If you add all these percentages together, it still doesn’t seem to spell out a crisis, does it?


But here’s the kicker: only 1%—yes, just 1%—said they wished they had taken financial advice. That’s the same 1% that investment companies like Hargreaves Lansdown make their bread and butter from. Yet, according to them, this survey is a wake-up call for the masses. Apparently, retirees are drowning in a sea of regret because they didn’t hand over their hard-earned cash to financial advisors earlier.


Helen Morrissey, Hargreaves Lansdown’s head of retirement analysis, chimed in to say the survey highlighted a “broad lack of understanding” among pension savers about their options. Ah, yes. Clearly, the problem isn’t that people are content with their decisions; it’s that they just don’t know any better. If only they had realised the importance of accessing annuities or income drawdown in precisely the way Hargreaves Lansdown suggests, they’d be living in bliss right now.


It’s almost comical—if it weren’t so predictable. Whenever these companies run a survey, they seem to find a way to conclude that what retirees really need is more of the very thing they happen to sell: financial advice. And what’s truly priceless is that even when the stats don’t back them up, they can still spin it into a problem that only they can solve.


So, here’s to the 61% of retirees who have no regrets. Clearly, you must be missing something—at least according to the experts. After all, what’s a good retirement without a few carefully managed regrets?

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